Mike Skeele relies on HawkSoft’s online solution to keep his eight (8) New York agencies operationally-sane and working together from a common database. They write over $8.5 million in annual premiums. When the Skeele Agency joined HawkSoft in 2015, expectations were set for how they will be trained on the new system, how data will converted from the prior system, and how HawkSoft will set up each workstation in each of the five offices. HawkSoft followed through and proved to Mike why the commitment and service of a vendor matter as much as the bells-and-whistles of the product.

The Skeele Agency was founded in 1957 by Mike’s grandfather. In 1972, Mike Skeele’s father joined and Mike himself followed in 1977. When Mike started at the agency, their book of business was $300,000. Through organic growth and a focus on relationships, Mike added seven new locations and grew annual premiums by over 2700%. Mike continues to keep the business in the family, having brought his brothers and eldest son onboard. The Skeele Agency has found a niche in serving the needs of small towns in upstate New York.