We want to hear your ideas
What do the HawkSoft Commission Statement Importer, the ability to create a new client file when searching the database, and linking/unlinking log notes have in common? They were customer suggestions implemented in HawkSoft CMS. We thrive on listening to the real needs of our customers. Now, we’re making it easier than ever for you to share your ideas and needs with us.
Introducing HawkSoft Community
HawkSoft Community is your platform to share ideas and suggestions with the HawkSoft team. Every user of the HawkSoft management system can access the online community using a single sign-on connection between the management system and HawkSoft Community. Your account is waiting to give you access to:
Questions & Answers
Want to know how fellow agents accomplish a workflow in HawkSoft? Have a question about best practices? Get answers here.
Tell us how we are doing
We’re not only interested in hearing about the software. Use this forum to provide feedback on HawkSoft’s services like Customer Service or Professional Services.
Suggestions, Vote for Features
What features or workflows do you want in HawkSoft? Share your ideas, and vote on those you support.
In the works
When HawkSoft’s development team begins to work on a customer’s suggestion, the thread will be moved here for better transparency during development.
Now in HawkSoft
Once an idea is vetted in “Suggestions” and makes it through “In the works,” the thread will be moved here to celebrate a customer suggestion that became a feature in HawkSoft.
How to Access HawkSoft Community
Your HawkSoft account is your login. Every account in HawkSoft will instantly generate a new account in HawkSoft Community the first time you sign on. There is no need to create a unique user name or a new password to remember.
To launch HawkSoft Community, click on the (?) Help Icon in the top left and select “HawkSoft Community.” If this is your first time, follow any prompts that appear. If you are returning, a window will launch with HawkSoft Community.
Accessing HawkSoft Community requires HawkSoft management system version 4.1 or later. If you are trying to access HawkSoft Community but keep reaching this page, please return to HawkSoft CMS and select the Tools icon > Check for Updates, and follow the instructions to update.