Partners Agency VA

Solution Partner
Virtual Assistants Policy Servicing Automation AI Assistant

Contact info

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From VA origins to an AI-driven talent platform designed for secure growth.

What makes us unique?

We’ve evolved beyond traditional VA staffing into a technology-driven output platform designed specifically for insurance agencies. Rather than simply placing people, we deliver trained insurance professionals working within a structured system powered by AVA—our proprietary workflow, accuracy, and security engine. We provide automation, accountability, and repeatable processes that boost output and reduce risk—giving agencies a smarter, more scalable path to growth. Our differentiator is clear: human expertise enhanced by purpose-built technology, ensuring reliable, secure production every day.

Features and Workflow

Agency VA delivers skilled insurance professionals backed by AVA, our workflow and accuracy engine, to manage renewals, endorsements, COIs, cancellations, rewrites, claim follow-ups, data cleanup, and client communication directly within HawkSoft. AVA provides structure, detects errors, and keeps every task on track so nothing slips through the cracks. With secure processes, bilingual support, and quick turnaround times, you gain dependable capacity without the hiring, training, or turnover hassles—just consistent, high-quality service done right.

  • Immediate relief from service backlogs with faster turnaround on renewals, endorsements, and COIs—enhancing both team capacity and client experience.
  • Producers freed from service tasks, giving them more time to sell and expand the book.
  • Stronger retention driven by proactive reminders, follow-ups, and structured renewal workflows.
  • Consistent, accurate processing in HawkSoft with clean, organized data—reducing errors, E&O exposure, and making your AMS more trustworthy.
  • On-demand, scalable capacity without hiring, training, or turnover challenges—manage growth and peak seasons effortlessly while saving time and money.
  • Secure, permission-based workflows ensuring client data stays protected and compliant.
  • A more stable, predictable operation that supports agency growth without overloading your team.

Resources

Guest Blogs

Webinar Recordings

News

Data Ownership Policy

HawkSoft was provided the following resources from Agency VA:

More information can be found in our Privacy Policy, as well as our Data Ownership Policy.

HawkSoft has reviewed the resource(s) provided above by Agency VA. HawkSoft finds that Agency VA supports our general position that an independent insurance agency owns the data they produce. Specifically, the section "GDPR Data Protection Rights" of Agency VA's Privacy Policy states: We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

This should not be interpreted as legal advice provided by HawkSoft. HawkSoft recommends that you carefully review the provided resource(s) from Agency VA to make your own informed decisions for your business.