Contact Support
HawkSoft Open Enrollment Meeting
11-20-2025, 4:00pm PST
HawkSoft will be holding an internal meeting on Friday November 21st at 1pm PST, for approximately one hour. During this time, our hold times may be increased due to call volumes. We apologize for any inconvenience this may cause. Please leave us a voicemail and we will return your call. Thank you.
Monday – Friday
5:30 AM – 5:00 PM (Pacific Time)
- Click here to install HawkSoft 6 on the desktop
- Call: (866) 884-4680, Option 3
- Chat:
Click on the Live Chat icon in the bottom right to start chatting with one of our product support representatives. - Submit Online Ticket: Click here
- Join Online Support Session: Click here
- After Hours Support (inaccessibility issues only): Click here (select Inaccessible Network)
- HawkSoft Community: Learn how to access our online community here.
- Meet the Team: Click here
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"Someone really does answer the phone and is able to help if you call product support!"
"HawkSoft employees understand things from an agency viewpoint. They have all been so helpful, personable, and efficient."
"Tech Support at HawkSoft explains the system to our staff in terms we can all understand."