AI-Powered Phone System for HawkSoft Users.
What makes us unique?
Lightspeed Voice helps HawkSoft agencies answer faster, document every call automatically, and never lose track of a lead or client request. No extra steps. No chasing down notes.
Complete integration with HawkSoft means screen pop, call logging, call recording attachment, and automated Client File notes handled behind the scenes for your team. AI features will transcribe and summarize calls, plus much more!
Features and Workflow
Our integrations make it easy to interact with employees and customers, creating a seamless experience. With flexible packages and great customer service, we make staying connected with your team and customers simple.
- Calls & recordings log to the correct Client File automatically.
- NOVA AI creates summary notes without manual typing.
- Call pops on screen before answering.
- Agents spend more time helping clients & less time documenting.
- Note: When documenting calls and communication between an agency and client, Lightspeed Voice creates a Log Note on the Client File with the newest Client ID (CustID) for that phone number or email to avoid duplicate Log Notes on multiple Client Files.
Resources
Guest Blogs
Webinar Recordings
- Insurance Perspectives Podcast with Lightspeed Voice (Part 1)
- Insurance Perspectives Podcast with Lightspeed Voice (Part 2)
