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If you have an Assist Code

Submit the form below to start our remote support service. You can share your screen with a HawkSoft service representative. We use secure dualmon technology for remote support.

If you do not have an Assist Code

Please call us (866-884-4680 Option 3) to get an Assist Code. This allows you to share your screen with a HawkSoft service representative. This service is free for our agency customers.

Can't see where to input your Assist Code above? Click here to access dualmon directly.